SHIPPING & HANDLING

Free Shipping Offer

Gap Arborist Supply offers free shipping with a minimum order of $49 for qualified items. All orders sent via expidited shipping will be delivered on a regular business day. So an order placed on Thursday will be delivered on Monday. Any order that needs to be delivered on a weekend will need to be expedited. 

Oversized Items

Packages over six feet in length do not qualify for free shipping, but will ship for a flat rate of $15.00 per shipment.

Overweight items

Heavy items, such as steel cable and spools of rope, are also excluded from free shipping. A flat rate of $25.00 per item will be applied for overweight items. Hawaii, Alaska and all US Territories do not qualify for free shipping. All orders that do not apply for free freight will be billed shipping at the time the credit card or payment is invoiced. Please Contact Us for an exact freight quote and to place an order.

Fast Order Fulfillment

We are constantly fulfilling orders. We do our best to ship orders on the same day that they are placed. Almost all orders placed by 2:00 PM leave the building the same day. Backorders, special orders and custom splices will ship as soon as available. Shipping charges include handling and insurance. Gap Arborist Supply will refund or replace your items if your package does not arrive or items are damaged.

In a Hurry?

We can rush to get your gear to you. All expedited shipping is to be paid by the customer at the time of sale. Next day air shipments will be delivered the next business day. Orders placed next day air on Friday will be delivered Monday am, and next day air orders placed on Saturday or Sunday will be delivered on Tuesday. 

You Can Trust Our Shipping

When you purchase from Gap Arborist Supply, we will ship your supplies at the best rate possible. We ship with you in mind. Gap Arborist Supply will ship your product with reliable shippers, and only bill you for the items that don't qualify for free shipping. So if part of your order doesn't qualify for free shipping, you only pay for the oversize portion of the order. The rest of your order will ship free by other methods.

International Orders

International orders do not qualify for free shipping. All customs and brokerage fees for international orders are to be paid by the customer. If the order is refused at delivery, the customer will be responsible for any additional duties and or freight charges incurred by Gap Arborist Supply. To get a shipping quote for international orders Contact Us.